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El Fenn

Derb Moullay Abdullah Ben Hussain,
Bab El Ksour,
Medina,
Marrakech

+212 524 44 1220
[email protected]

Important Information for Arrival

ENTRY REQUIREMENTS

The entry requirements are as follows:

  • You are obliged to present your vaccination pass and a negative result of a PCR test taken less than 48 hours before boarding the plane for all travelers.
  • It should be noted that all vaccine passes issued by other countries are accepted as long as they are valid in their country of emission.
  • Before boarding, passengers must present a health form, duly completed including the passengers address and two telephone numbers to locate them during their stay.
  • Upon arrival at the airports, antigenic tests will be performed randomly on passengers.
  • There are no entry requirements for children under 6 years of age. For children between 6 and 18 years old, the only requirement is a negative PCR test less than 48 hours old, in addition to a rapid antigen test on arrival.
  • If the tests are positive, other preventive measures will be implemented.

 

If you are a positive case on arrival to Morocco the following measures apply:

  • The obligation for normal positive cases to observe health lockdown in the place they reside whilst in Morocco, while being carefully monitored.
  • Difficult and critical positive cases will be transferred to hospitals to receive the necessary health care.

 

If travelling to Morocco, we politely ask that you also check with your airline to ensure that you have all the correct documentation that is required prior to check-in. It is also very important that you are aware of any travel restrictions imposed by your own country for your homebound journey. We can help with organising PCR tests if required for re-entry.

Published on 21st March 2022

Getting to Marrakech

FLIGHTS

Schedules are all over the place right now. But it’s certainly possible to fly into Marrakech and Casablanca with national carriers - Royal Air Maroc is one. We can pick you up from both airports if connecting flights are difficult to match up to your timings. We book our flights through London agency Soho Travel - who can handle travel plans all over the world - so if you want help with anything from personal service & check in to rebooking flights if necessary, please email them.

COVID-19 POLICY

There are few enclosed spaces at El Fenn and much of life is lived in the open air - from our courtyards to our rooftop. Your peace of mind is paramount of course so social distancing will be observed throughout the hotel and also the following measures:

  • All our staff have been trained about Covid-19, how it spreads and how to contain it
  • Temperature checks for staff and guests on arrival
  • Hand washing stations have been installed at the main hotel entrance and on the rooftop terrace
  • The exterior of your luggage will be disinfected before being taken up to your room
  • We’ll offer complimentary laundering of your travel clothes
  • You’ll have access to a 24-hour doctor service – on demand
  • Your room will be cleaned and aired twice a day
  • Complimentary hand gel will be available in your room
  • Complimentary facemasks will be available upon request
  • We will follow Moroccan government guidelines on the use of facemasks
  • All contact points – i.e. door handles, public rest rooms & table tops – will be regularly disinfected throughout the day
  • All non-residents will need to make a reservation to visit our restaurant
  • All our staff have been trained about Covid-19, how it spreads and how to contain it
  • Hand washing stations have been installed at the main hotel entrance and on the rooftop terrace
  • The exterior of your luggage will be disinfected before being taken up to your room
  • We’ll offer complimentary laundering of your travel clothes
  • You’ll have access to a 24-hour doctor service – on demand
  • Your room will be cleaned and aired twice a day
  • Complimentary hand gel will be available in your room
  • Complimentary facemasks will be available upon request
  • Temperature checks for staff and guests on arrival
  • We will follow Moroccan government guidelines on the use of facemasks
  • All contact points – i.e. door handles, public rest rooms & table tops – will be regularly disinfected throughout the day
  • All non-residents will need to make a reservation to visit our restaurant

OUR ETHOS

RESTAURANT OPENING TIMES

ART @ EL FENN

CONTACT US

VISITING OUR ROOFTOP

OUR HISTORY

INTERIORS OF EL FENN

HOW TO FIND US

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